Privacy policy

Privacy Notice

BATHA Mobile Application & Website
Effective Date: 20 August 2025

This Privacy Policy outlines how BATHA Enterprises (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our mobile application (“App”) and website (collectively referred to as the “Platform”). By accessing or using the Platform, you agree to the terms of this Privacy Policy.


1. Information We Collect

a. Personal Information

We may collect the following personal data:

  • Full name

  • Mobile number

  • Email address

  • Delivery address

  • Payment details (only through secure gateways, not stored)

  • Location data (only with your permission for delivery tracking)

b. Non-Personal Information

  • App usage data

  • Device type and operating system

  • IP address

  • Time and date of access


2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Facilitate delivery services

  • Communicate important updates or offers

  • Improve app performance and customer experience

  • Ensure security and fraud prevention


3. Information Sharing and Disclosure

We do not sell your personal information. However, we may share data with:

  • Vendors to fulfill your orders

  • Delivery partners to facilitate deliveries

  • Third-party services for payment processing, analytics, and technical support (under confidentiality agreements)

  • Government authorities, if required by law or regulation


4. Data Security

We implement appropriate technical and organizational measures to:

  • Protect your personal data from unauthorized access, alteration, disclosure, or destruction

  • Ensure encrypted transmission of sensitive information via secure protocols

Despite our efforts, no digital system is completely secure. We cannot guarantee absolute security of your data.


5. Your Choices

You can:

  • Access and update your account information anytime

  • Disable location access from your device settings

  • Delete your account by contacting our support team


6. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Improve user experience

  • Analyze traffic and usage patterns

You can manage cookies through your browser or app settings.


7. Children’s Privacy

The App is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we learn that a child has provided us personal information, we will delete it immediately.


8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. Continued use of the App after changes indicates your acceptance of the revised policy.


9. Grievance Redressal and Contact

If you have questions or concerns regarding this policy or your data, please contact:

Grievance Officer:
📧 Email: bathaenterprises@gmail.com
📞 Phone: +91 9612451533
🏢 Address: Thoubal Wangmataba Mathak Leikai, Manipur, India


By using the BATHA App or website, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described herein.