BATHA Mobile Application & Website
Effective Date: 20 August 2025
At BATHA, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains how and when your items will be delivered based on your location and product type.
Currently, BATHA operates within:
Thoubal and nearby areas within a 10 km radius
Additional zones will be added as part of our phased expansion
Quick Delivery Zone:
Most orders are delivered within 10 to 60 minutes, depending on item type, store location, and traffic.
Standard Delivery:
Some non-urgent items (e.g., electronics) may take up to 2–4 hours based on availability.
Note: All delivery times are estimates and may vary due to weather, traffic, or operational delays.
Free delivery on select items or above minimum cart value (as displayed in the app)
Standard delivery fee applies based on distance, order type, and promotional offers (visible before checkout)
Real-time order tracking is available in the “My Orders” section of the app
You’ll receive notifications when:
Order is confirmed
Order is picked up
Order is out for delivery
If the delivery fails due to incorrect address, unreachable phone number, or customer unavailability:
The order may be returned to the store
Re-delivery may incur an additional charge or may not be possible depending on the item
📞 Customer Support: +91 9612451533
📧 Email: bathaenterprises@gmail.com
📍 Address: Thoubal Wangmataba Mathak Leikai, Manipur, India
By placing an order on the BATHA App, you agree to the terms outlined in this Shipping Policy.
